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Workshop focusses on mediation in work-related disputes

​May 16, 2018

The Labour Department with assistance from expert trainers from the Tripartite Alliance on Dispute Management (TADM), Singapore, held a workshop on 'Manpower Management and Employment Dispute Resolution Approaches' on May 14-15. 

The workshop was held at the Tripartite Hall of the Labour Department Headquarters. 40 officers and staff from the Law Enforcement Division and Branch had participated in the three day workshop which was officiated by the Acting Commissioner of Labour, Awg Muhammad Saufi bin Haji Ibrahim.

Head of the Labour Enforcement Division, Zulhilmi Bin Haji Abidin in his welcoming remarks said," The workshop will explain the approaches in settling cases of work dispute, as well as the role of a mediator, among others."

He hoped they would gain better understanding and knowledge in mediation, especially in disputes between workers and employers.

The main objective of the workshop was to re-enforce the fundamental principles and types of approaches toward mediation and build technical knowledge on grievance handling in the context of employment-related disputes. Through this workshop, the Labour Department aimed to enhance the capacity of its Law Enforcement Officers specifically in mediating disputes between workers and employers and currently raise the image of the Department with an improved service delivery in addressing any labour-related grievances. This initiative was jointly organized with the International Affairs Section of the Labour Department and leverages on the close bilateral relations between the Department and cooperative relationship with its Singaporean counterparts.

The workshop, which had included role-plays and panel discussions, was conducted and delivered by Mr Lau Weng Hong, Deputy Director, Industrial Relations at the Ministry of Manpower as well as Deputy Director for Mediation (Employment Claims), Tripartite Alliance for Dispute Management and Mr Phang Kien Yip, Mediator (Mediation of Employment Claims), Tripartite Alliance for Dispute Management, Singapore.